General

The Non-Appearing/Disappearing Multi-Griddlers

Bascule
I have been having some problems since the update (I use Firefox). I
have cleared my cache, cookies, and history.  I have also uninstalled
Java and then downloaded the latest version and the problem still
persists.

If I open a large multi-griddler that I have been
working on, the grid does not appear at all, but the information to the
left of the grid is there...sort of. 

It reads like this: 

ID: 00
Author:  label1
Date:  label1
Size:  50x50x8
Colors:
Points:  10 000 000
Total Points: 0
No. of Solvers: 0
Time:  Mid Time 00:00:00
Your Time 00:00:00


There are also the "Show" and "Solve" buttons, but clicking on them produces no result.

If I open a multi-griddler I have not worked on before, I can solve 1
part, but later on I receive the same blank space where the grid should
be.

Also, if I am mid-way through a puzzle and close my computer,
when I open it again, the puzzle I was working on has
disappeared---even though I technically did NOT close the browser
window.

Thank you!

--eliensign
0 (0 Voter)

RE: The Non-Appearing/Disappearing Multi-Griddlers
Réponse
14/01/12 06:05 en réponse à e t.
I have just run malwarebytes on my computer and it found no viruses.  I also downloaded the most recent Mozilla FireFox update and the problem still persists.

Blast!
0 (0 Voter)

RE: The Non-Appearing/Disappearing Multi-Griddlers
Réponse
14/01/12 23:59 en réponse à e t.
I don't know how you get into the site but everything you describe is wrong. Just look at the info you get from a puzzle: ID = 00, Author/Date = label 1, etc.

There is only one way to get into the site:
http://www.griddlers.net
If you try any other way, like griddlers.net without the www, or an old shortcut, the troubles begin.

Hagit
0 (0 Voter)

RE: The Non-Appearing/Disappearing Multi-Griddlers
Réponse
17/01/12 06:15 en réponse à Hagit Maor.
I have just tried typing in the URL, and it hasn't helped.  I follow the drop down menus and when I get to the puzzle page, the odd information appears.  This is the URL as it appears on my screen for "Wanderers":  http://www.griddlers.net/griddlers/-/griddlers/32522

Miss Tress is also blank.  I still need to check other puzzles that I have completed in the past, to see if they are visible.

Thank you for looking into this.  emoticon
0 (0 Voter)

RE: The Non-Appearing/Disappearing Multi-Griddlers
Réponse
17/01/12 08:40 en réponse à e t.
Rasto detected the problem! Please be patient until he fixes it. In the meantime, just leave Wanderers and Miss Tress aside. I'll post in here again once it is fixed.

Sorry for the mess,
Hagit
0 (0 Voter)

RE: The Non-Appearing/Disappearing Multi-Griddlers
Réponse
18/01/12 05:14 en réponse à Hagit Maor.
Bug Detected?  Soon to be eradicated?  WooHoo!
0 (0 Voter)

RE: The Non-Appearing/Disappearing Multi-Griddlers
Réponse
18/01/12 05:22 en réponse à e t.
Actually it is fixed. I just forgot to tell you that you can open now any puzzle/multi you couldn't before.

Enjoy!
0 (0 Voter)

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