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Posting a screenshot to the "Get Help" forum

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When I try to include a screenshot, I get the following error message:

* You have entered invalid data. Please try again.

* Please enter a file with a valid file size.


Is there a limit to image size?


Thanks,
JanetM

RE: Posting a screenshot to the "Get Help" forum
答え
09/02/08 12:27 janetmilesへのコメント
It was not you or the file, it turned out there was a problem with the forum. You should be able to post your screenshot now.

Have fun solving!

Jelga

RE: Posting a screenshot to the "Get Help" forum
答え
11/05/11 1:23 Jeltjeへのコメント
Jeltje:
It was not you or the file, it turned out there was a problem with the forum. You should be able to post your screenshot now.

Have fun solving!

Jelga



5-10-11
I'm getting the same error message tonight. I've tried using a .BMP & .JPG file & it still says that what I upload has to be 1 of those types of files.

Also, the smilies pop up window doesn't stay on screen long enough to choose - even when I double click on the link.

RE: Posting a screenshot to the "Get Help" forum
答え
11/05/11 5:43 wbennettへのコメント
Let's try to upload JPG and BMP files.
Then, let's try smillies: :banghead::glasses7::happy10::hello:
画像の固定

添付ファイル: waterlily_bmp.bmp (76.2k), waterlily_jpg.jpg (61.1k)

RE: Posting a screenshot to the "Get Help" forum
答え
11/05/11 5:47 hagitmへのコメント
I don't know what went wrong for you but both problems aren't really problems. I uploaded JPG and BMP files. Replaced one of them. Tried several smilies. Everything worked. Try again.
Hagit

RE: Posting a screenshot to the "Get Help" forum
答え
11/05/11 23:28 hagitmへのコメント
hagitm:
I don't know what went wrong for you but both problems aren't really problems. I uploaded JPG and BMP files. Replaced one of them. Tried several smilies. Everything worked. Try again.
Hagit


test
画像の固定

添付ファイル: Griddler Error.JPG (133.7k)

RE: Posting a screenshot to the "Get Help" forum
答え
11/05/11 23:29 wbennettへのコメント
Okay, DON'T know what just happened, but the error file I just took went through.

Is there a size limit per post?


:scratch:

& the smilies work too.

RE: Posting a screenshot to the "Get Help" forum
答え
11/05/11 23:33 wbennettへのコメント
bmp test (2.25Memoticon - no good

jpg test (177Kemoticon - no good


error pic (133Kemoticon went through fine!

RE: Posting a screenshot to the "Get Help" forum
答え
11/05/11 23:38 wbennettへのコメント
bmp test 2 (invalid file size)
jpg test 2
画像の固定

添付ファイル: 106106 whos eyes.JPG (176.9k)

RE: Posting a screenshot to the "Get Help" forum - POSSIBLE ANSWE
答え
11/05/11 23:42 wbennettへのコメント
I think I found out the problem (which a coworker @ work told me about this with Adobe & our system):

I had an ' (apostrophe) in the file name. Certain characters PREVENT a file from being attached properly. I think the issue I had at work was with the # sign.

Anyways, after taking out the apostrophe, it posted!

You might want to make others aware of that issue (can't remember what other characters/symbols could result in that problem).

:toothy8:

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